| Recession shifts renewed attention to U.S. call centers The recession is changing what companies want in outsourced customer care. (TTEC) (SRT) bizjournals.com |
Inspiring engaged employees When David Fuess opened the Dallas office of Catapult Systems four years ago, his goal was to create a distinctive and “unusually sticky” environment for employees. bizjournals.com |
Maximus wins $10M contract in Australia Maximus Inc., which has been growing its bottom line with new business overseas, has more coming in. The Reston-based government services provider has won new contracts in Australia worth approximately $10 million. (MMS) bizjournals.com |
How To Answer The Hard Interview Questions Don't be blindsided during your job search. forbes.com |
A Career Resection Unhappy teaching high school math and Spanish, I went back to school for something completely different--and discovered a new life in the O.R. forbes.com |